Maximizing Value for GROWTH COMPANIEs
We help Growth Entrepreneurs Establish a Strategy for Scaling their Businesses and Prepare for a Strategic Exit.
Every successful athlete, leader, and record-breaker has worked with a coach to reach their maximum potential.
Entrepreneurs need coaches too.
We offer actionable, results-driven coaching that helps business leaders break through obstacles to growth, and become heroes to their teams. Click the videos below to listen to some of our clients describe their experience working with us.
M&A ADVISORY SERVICES
align5 advises entrepreneurs and family enterprises on their path to maximize value in connection with the sale of their most prized asset. We are unlike any other M&A advisory firm. We combine our unique experience as entrepreneurs and advisors with our rigorous sell-side process that is designed to maximize value in every transaction. Our results speak for themselves.
COACHING
align5 isn’t a traditional consulting firm. Rather, its partners have deep operational expertise as well as many years of experience advising companies on a range of mission-critical business issues. As a result, our engagements are focused more on actionable coaching than on the delivery of empty advice, which is often the earmark of a typical consulting project.
KNOWLEDGE CENTER
One of our Core Values is to Elevate the Entrepreneurial Spirit, and we are passionate about serving entrepreneurs at each step along the Entrepreneurial Company Lifecycle. We frequently share our thoughts, best practices and insights here.


Meet Our Team
JOHN RATLIFF
Managing Director
John Ratliff is a co-founder and partner of align5 and is responsible for leading all of the firm’s strategic initiatives. Prior to founding align5, John was the President and CEO of Appletree Answers, a telephone answering service company he started in 1995 from his two-bedroom apartment in Wilmington, Delaware. John grew the company organically and through a series of acquisitions, growing the company to 24 US- based locations and 650 employees before it was sold to a strategic buyer in June 2012.
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KEVIN O’CONNOR
VP COACHING AND CONSULTING
Kevin leads the align5 Coaching Practice as the Vice President of Strategic Coaching and Consulting. Kevin was a leadership team member and Chief Operating Officer with Appletree Answers from 2006-2012 where he helped lead the company through unprecedented revenue growth of over 200% and implemented a world class culture, reducing voluntary turnover in a call center organization from over 100% to under 20%. During his tenure, the organization won the Why We Love Our Workplace Award from the Great Places to Work Institute and was named as a Best Place to Work in Delaware twice.
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Kristin Kopp
Chief of Staff
Kristin Kopp serves as Chief of Staff for align5. In this role she works alongside co-founder John Ratliff on several key initiatives in the align5 brand including the exit mastermind, the Exit Strategy Retreat events (held at The Retreat in Marathon, Florida) and as part of the deal team for advisory clients.
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Emily Ratliff
Human Resources Coaching and Consulting
Emily provides specialized coaching and consulting in all aspects of Human Resources, company culture initiatives and the Dream On Program for align5. Prior to joining align5, Emily was the Director of Employee Experiences (also known as HR) at Appletree Answers from 2004-2012.
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Unlike other M&A advisory firms that have inherent conflicts due to competing interests within their firms, align5 works exclusively with entrepreneur-led, private companies in connection with strategic acquisitions (buy side) and strategic exits (sell side). Our focus and lack of conflict allows us to “swing for the fences” and ensure that we are entirely aligned with our clients’ interests.
Many advisory firms take an industry-specific approach, which tends to result in preconceived notions about likely buyers and valuation, and unfortunately means that entrepreneurs leave money on the table. Instead, at align5 we leverage our deep experience as entrepreneurs and advisors to work with creative, growth oriented entrepreneurs and owners in a variety of industries – from technology to B2B/B2C services and beyond. Our results tell the story – by focusing on unique, quality companies, we consistently deliver results that are well above industry norms.
If you are interested in speaking with John about his Exit Advisory Services, please contact him here.

Download our free Whitepaper entitled Seven Traps Sophisticated Buyers Deploy Against Unwary Sellers. This Whitepaper outlines the most common tactics that Private Equity Firms or other experienced buyers use to intimidate entrepreneurs who are going through this process for the first time.

- Scaling Up (Rockefeller Habits 2.0)
- Building a Unique Company Culture
- Developing Genuine Employee Engagement Strategies
- Implementing Critical Operating Processes and Systems
- Executing a Buy-Side Acquisition Strategy
- Growth Company Finance
- Outsourced CFO Services
- Preparing to Exit
Meet Our Coaches
Our Core Values guide us in everything we do:
- Obsessed with Creating Amazing Experiences.
- Elevate the Entrepreneurial Spirit.
- Deliver Value with No Expectation of Return.
- Relentless Simplicity.
- Take Care of Each Other.
Please contact Kevin O’Connor to learn more about the importance of identifying and living by your company’s Core Values.
John Ratliff is a highly-sought after speaker who is best known for helping entrepreneurs navigate a strategic and highly profitable Exit from their Business. Check out the video of John leading a group of growth entrepreneurs through a strategic session on aligning toward different value propositions.
Click here to request information about availability and speaker fees for John.
Kevin O’Connor regularly speaks to audiences about his lengthy experience with Employee Engagement, Core Values Development, and Strategic Growth Planning. Check out the video of Kevin sharing the importance of establishing Core Values & Purpose for your Organization.
Click here to request information about availability and speaker fees for Kevin.
West Chester, PA 19382
Phone: (484) 473-8400