I just got off a call about AI and the future, which is a process that I am going through at least 4 or 5 times a week these days.. and I am enjoying the learning. But I am realizing, and just verbalized to the person I was speaking to, that it is tough to sort...
I am a sucker for business models that fly in the face of industry standards, but make so much sense. It is why I like the book Moneyball so much… Last year we finally switched the Scaling Up Coaches organization from Microsoft’s Yammer to Slack for our...
Most of you are aware at this point how much I admire Jimmy Buffett. I talk about him often and how much I admire him as a musician and astute entrepreneur. With his recent passing, I was thinking more about Jimmy Buffett and what his music means to so many people. ...
I know I talk often about Creativity being the most important asset to today’s entrepreneur… but there is a close second in uncertain times, and that is Confidence. Dan Sullivan of Strategic Coach factors confidence into virtually all of his tools, and strategies,...
Ahhh the plight of the customer service department… the poor souls relegated to handling the angry customers. The sacrificial lambs asked to steel themselves against the onslaught of anger and dismay, only to hang up or close their email to be alerted to the next...
