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I was in hyper-learning mode last week, and it caused me to stop and think about how important upping your knowledge game can be when growing a company. On Wednesday, I flew to...

I recently discovered my purpose…in a way that I hope resonates with you! Everywhere you look, so much has been written about “your Why”, and “finding your purpose”, and for good...

There is a famous little diner in our home town called Hank’s Place…a staple of our community, like a Norman Rockwell painting. Founded in 1950, it was often frequented back in...

I love talking about employee culture, and really enjoy dispelling a lot of the myths that surround how to create a great culture. One of the biggest is “I’ve got to get me...

At times it seems like the “Gratitude Movement” has become the flavor of the month club. I have been advised recently to have a Gratitude Journal, to write 3 gratitudes every...

My oldest kid, Reece, came home to visit us for about a week. He is 20 and living in Nashville to pursue his dream, a career in music. And at the risk of sounding like the proud...

There are a broad variety of assessments available for measuring how people may perform at work and in life, and how they get along with others, their style, etc. You may have...

Every week I am asked questions about what drives exit value: What is my business worth? What can I do to make my business worth more? There are many areas of focus for that, but...

One of my favorite topics is the human journey, and entrepreneurs are known for some interesting roads to success. I cannot tell you how many times I ask an entrepreneur how...

Back in 1998 my call center company, Appletree Answers, was an absolute disaster. Started in 1995 it was only 3 years old at the time, but I was struggling to make payroll, was...